Operations
Trust our seasoned managers to eliminate operational inefficiencies and increase profitability.
Operational Excellence. Measurable Results.
Your Partner for Storage Innovation
Every storage facility is different, so we specialize in creating a management plan tailored to your goals. Whether you need call center coverage, revenue and pricing management, operational support, repairs, or full on-site staffing, My Storage Group provides the in-house expertise to handle it all, your true one-stop shop for self storage management.
Remote Management
Best for facilities that do not need someone on-site every day. We use tech and our central team to handle calls, rentals, pricing, and day-to-day tasks from a distance.
Hybrid Management
A mix of both worlds. You have on-site local help, while our remote team leads marketing, pricing, and operations support to keep things running smoothly.
On-Site Management
Best for busy or more complex facilities. We fully staff the property in person and back them up with our remote teams for marketing, call center support, and revenue management.
Why Choose Us
Unlock Growth With NOI-Driven Solutions
Revenue Management
We provide self storage revenue management, which involves optimizing pricing, occupancy, and profitability for self storage facilities.
Smart Unit Technology
We provide smart unit technology with built-in motion sensors that send instant text alerts straight to your phone, no app required.
Internal Call Center
We provide an internal call center staffed with real people and managers, ensuring no customer opportunity is missed.
Property Maintenance
We provide complete property maintenance services, including unit repairs, junk removal, and snow plowing, to keep your facility clean, safe, and customer-ready year-round.
Website & Marketing
We provide full-service support by building and managing facility websites while also offering tailored marketing services to drive traffic and boost occupancy.
QuickBooks Accounting
We provide full accounting services through QuickBooks, ensuring accurate financial management, transparent reporting, and streamlined bookkeeping for storage facility owners.
Customized Reporting
Our management company provides owners with detailed, customized reports that offer clear insights into facility performance, operations, and growth.
Property Protection
We offer our own tenant property protection plans, giving renters added peace of mind and safeguarding their belongings while in storage.
Lien Auctions
We manage self storage lien auctions professionally and in compliance, simplifying the process for facility owners while ensuring a fair outcome.
Staff Training & Management
We are a self storage management company committed to training knowledgeable staff who deliver great customer service and streamline operations.
U-Haul Certified
We are a U-Haul Certified facility offering secure storage units, trucks, trailers, and moving supplies, all on one convenient website.
10000+
Doors Managed & Operated
We are a one-stop shop for self storage facility management, operations, revenue management, and NOI growth.
1 Million+
Square Feet Owned & Operated
MSG allows owners to have instant access to the tools, systems, and technologies used by Storage REIT’s.
